Effective Date: November 13th, 2024

At SOL Tribe, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website, services, and community (collectively referred to as the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.Please read this Privacy Policy carefully. If you do not agree with any part of this policy, please refrain from using our Services.

1. Information We Collect

We collect information from you when you interact with our Services. The types of information we collect include:

a. Personal Information

Personal information refers to data that identifies you as an individual. We may collect the following personal information:

Account Information: Name, email address, phone number, billing address, and other contact details when you create an account or make a purchase.Payment Information: Credit card or other payment details when you make a payment or subscribe to a service (Note: Payments are processed securely through Paypal and Stripe, our third-party payment processors). Profile Information: Information you voluntarily provide when filling out forms, such as your preferences, goals, and interests.

b. Usage Data

We collect information about how you interact with our Services, such as:

Device information (e.g., IP address, browser type, operating system)Usage data (e.g., pages visited, time spent on the site, and navigation patterns)Location data (based on IP address or device settings)

c. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to collect data regarding your use of our website and Services. These technologies help us analyze trends, improve the user experience, and deliver personalized content. You can control cookie settings via your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

Providing and improving our Services: To deliver personalized experiences, provide customer support, and ensure the functionality of our Services.Processing payments: To process your orders, subscriptions, and payments through secure payment gateways.Marketing and communications: To send you promotional materials, newsletters, and updates about our Services (you can opt out of marketing communications at any time).Customization and personalization: To customize content, offers, and advertisements based on your preferences and interests.Legal compliance: To comply with legal obligations, resolve disputes, and enforce our Terms of Service.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

a. Service Providers

We may share your information with trusted third-party service providers who perform functions on our behalf, such as payment processing, email marketing, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes specified by us.

b. Business Transfers

In the event of a merger, acquisition, or sale of SOL Tribe or its assets, your information may be transferred to the new entity, and we will notify you through email or a prominent notice on our website.

c. Legal Compliance

We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests, or to enforce our Terms of Service and protect our rights and the safety of others.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to delete or deactivate your account, you can contact us at support@benclark.me. We may retain certain information as necessary for legal, accounting, or reporting purposes.

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

a. Right to Access: You have the right to request access to the personal data we hold about you.

b. Right to Rectification: You can request that we correct any inaccurate or incomplete personal information.

c. Right to Erasure: You can request the deletion of your personal information, subject to certain exceptions.

d. Right to Restriction of Processing: You can request that we limit the processing of your personal data in certain situations.

e. Right to Data Portability: You may request a copy of your personal data in a machine-readable format for transfer to another service provider.

f. Right to Object: You can object to the processing of your personal data for direct marketing or other purposes.

To exercise any of these rights, please contact us at support@benclark.me. We may require proof of identity to process your request.

6. Security of Your Information

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we take reasonable precautions to safeguard your information, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your data.

7. Children’s Privacy

SOL Tribe Services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible. If you believe that we may have information from or about a child under 18, please contact us immediately.

8.Third-Party Websites

Our website may contain links to third-party websites, services, or resources. This Privacy Policy applies only to SOL Tribe Services, and we are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" at the top of this policy will be updated accordingly. By continuing to use our Services after changes are posted, you consent to the revised Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, your data, or your rights, please contact us at:SOL Tribe

Email: support@benclark.me

Phone: (419)205-1770

Address: 3700 Tennyson St #12661 Denver, CO 80212